Virtual Assistant (3:00 pm - 12:00 am US Central Time)
State Farm is seeking a dedicated and detail-oriented Virtual Assistant to support our team during the hours of 3:00 PM to 12:00 AM US Central Time. This remote position involves assisting with various administrative tasks to ensure efficient operations and exceptional customer service.
Responsibilities:
- Provide administrative assistance, including drafting and editing emails, memos, and other communications.
- Maintain comprehensive and accurate records.
- Organize meetings by scheduling, sending reminders, and arranging necessary preparations.
- Answer phone calls professionally and courteously.
- Manage executives' calendars, including making appointments and prioritizing sensitive matters.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Requirements:
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Proactive problem-solving abilities.
- Dedication to providing exceptional customer service.
- Proficiency with computer functions and the ability to learn new software.
- Ability to multitask and manage time effectively.
- Prior experience in customer service or administrative roles is preferred.
Benefits:
- Competitive salary with performance-based bonuses.
- Flexible work schedule.
- Opportunities for professional growth and advancement within the agency.
- Paid time off, including vacation and personal/sick days.
- Comprehensive health insurance coverage.
Why Join Us?
At State Farm, we are committed to helping customers protect what matters most to them. As a member of our team, you'll be part of a community that values professional and personal growth. We offer a supportive work environment where your contributions are recognized and valued. Join us in making a difference in the lives of our customers.
How to Apply:
If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
