Jetblue Airlines Remote Jobs - Part-Time Virtual Assistant & Customer Service

JetBlue Airlines Remote Jobs - Part-Time Virtual Assistant & Customer Service

Location: Remote (U.S. based applicants only)
Position Type: Part-Time, Remote
Company: JetBlue Airways

JetBlue Airlines is seeking a Part-Time Virtual Assistant & Customer Service Representative to join our dynamic team! As a member of JetBlue, you will play a crucial role in providing exceptional customer support and administrative assistance to our team and clients. This is a remote position, perfect for individuals looking to work from the comfort of their home.

Key Responsibilities:

  • Assist customers via phone, email, and live chat, resolving inquiries related to booking, flight information, and other services.
  • Provide administrative support to team members, including data entry, scheduling, and basic research.
  • Help manage customer complaints and concerns, ensuring high levels of satisfaction.
  • Maintain a professional and friendly demeanor while interacting with customers and team members.
  • Collaborate with other departments to ensure smooth customer service operations.

Qualifications:

  • High school diploma or equivalent; associate’s degree or higher preferred.
  • Previous experience in customer service or administrative roles is a plus.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple tasks.
  • Comfortable using computer systems, software, and communication tools.
  • Ability to work independently and manage time effectively.
  • Availability to work 20-30 hours per week, including evenings and weekends as needed.

Benefits:

  • Competitive hourly pay.
  • Flexible work schedule – work from home!
  • Opportunities for advancement within JetBlue.
  • Access to employee discounts, including flight discounts.

How to Apply: Please submit your resume and a brief cover letter outlining your interest and relevant experience for the role. Applications will be reviewed on a rolling basis.

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