Data Entry & Customer Service (Paid Time Off) - Remote Jobs

Data Entry & Customer Service (Paid Time Off) - Remote Jobs

Are you ready to join a dynamic team where your skills in data entry and customer service will make a real impact? Acum Connect is seeking enthusiastic professionals for a remote position that values accuracy, communication, and a customer-first approach. With benefits like paid time off and health insurance, this role offers a fulfilling balance of professional growth and personal wellness.


Job Details

Position Data Entry & Customer Service (Remote)
Type Full-Time/Part-Time
Location Remote (USA-based candidates only)
Compensation Competitive salary with benefits
Schedule Flexible work hours
Start Date Immediate openings available
Benefits Paid Time Off (PTO), Health Insurance, Career Growth

Key Responsibilities

  • Accurate Data Entry: Input, update, and maintain company data with high accuracy.
  • Customer Support: Assist customers with inquiries, resolve concerns, and provide an exceptional customer experience via phone, email, or chat.
  • Record Management: Organize and manage customer records to ensure data integrity and confidentiality.
  • Collaboration: Coordinate with team members to ensure smooth workflows and meet deadlines.
  • Problem-Solving: Address customer complaints with professionalism and resolve issues efficiently.

Qualifications

  • Educational Requirements:
    • High school diploma or equivalent (Bachelor’s degree is a plus).
  • Technical Skills:
    • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
    • Familiarity with CRM tools is a bonus.
  • Experience:
    • Prior experience in data entry or customer service is highly preferred.
    • Strong organizational and multitasking skills.
  • Communication:
    • Excellent written and verbal communication abilities.
  • Other Skills:
    • Attention to detail, time management, and a positive attitude.

Benefits

Health Insurance

  • Comprehensive medical, dental, and vision plans tailored to you and your family.
  • Access to wellness programs and telehealth services.

Paid Time Off

  • Generous PTO to recharge and focus on your well-being.

Other Benefits

  • Training opportunities for professional growth.
  • A supportive and inclusive work environment.

About Acum Connect

At Acum Connect, we are more than just a company; we are a family of innovative thinkers committed to delivering top-notch customer support and data solutions. With a reputation for excellence and a team-first culture, we empower our employees to thrive professionally while maintaining a work-life balance.

Here’s what our alumni say about Acum Connect:
"Working at Acum Connect has been an incredible experience! The team is supportive, the benefits are fantastic, and the opportunity to work remotely has allowed me to achieve my personal and professional goals."


Interview Guidance

Prepare for your interview with these tips:

  1. Review the Job Responsibilities: Familiarize yourself with the role and how your skills align.
  2. Showcase Your Strengths: Highlight your ability to manage time, communicate effectively, and stay organized under pressure.
  3. Technical Readiness: Be prepared to discuss your experience with software tools like Excel and CRM platforms.
  4. Practice Common Questions: Examples:
    • How do you prioritize tasks when managing tight deadlines?
    • Describe a time when you resolved a difficult customer issue.
  5. Demonstrate Flexibility: Emphasize your adaptability to remote work settings and collaborative environments.

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